Like all devices in commercial applications, your computers need maintenance to keep them in optimal working shape. The maintenance of your IT system involves both its hardware and software and comprises different categories.
Predictive maintenance is designed to anticipate any failure before they occur, while preventive ones are meant to improve your systems’ functioning and lengthen your computers’ durability. Corrective maintenance is intended to restore the operation of your IT system if it fails, while evolutionary maintenance is for the developing of available computer resources.
US-based IT solutions experts use various diagnostic tools to assess issues with your network during their maintenance operations. These are designed to help them sort through considerable data and get a clear insight into various elements in your system.
The following are some of the diagnostic tools used during your network’s maintenance:
1. Protocol Analyzers
When troubleshooting challenging network issues that involve data down to your system’s packet level, a protocol analyzer is used. It’s also used if your PC has slow application connections. It will log and intercept packets to allow a close review and an analysis of specific interaction between your company and the server to assess any latency and communication issue, which might be the cause of the problem.
2. SNMP Monitoring Tools
Simple network monitoring protocol (SNMP) tools are used to assess specific interfaces and the working of your network devices in an enterprise environment. It’s also used to monitor infrastructure equipment. These can be set to notify your IT support personnel once an interface or particular program shuts down, so it can guarantee a quick resolution of issues that may arise. The use of SNMP tools for bandwidth utilization on a network’s interface will also help in the creation of a traffic baseline.
3. Centralized Log Management
This option is used for streamlining how network device logs are deciphered during the troubleshooting of your IT system. Centralized log management tools will collect and store all your network logs into one repository then use analytics for the correlation of the events from several devices and identification of network problems. This helps speed up your troubleshooting process, especially when the issue is complicated to diagnose. Some tools can also be used to automate your network’s trigger of notification alerts.
4. Wi-Fi Analyzers
Wireless internet connection is fast becoming the primary method of connectivity for organizations’ end-user network access. Wi-Fi relies on the unlicensed 5 and 2.4 GHz frequency spectrums that are at risk of interference from various devices like airport radars, obstructions, and nearby Wi-Fi devices. Wi-Fi analyzers are also used to pinpoint the source of interruption in your network connectivity and quickly eliminate it to prevent any downtime in your network.
The above network diagnostic tools seem simple enough to use, but they are not for someone without IT expertise. They generate a series of codes and information that need the knowledge of an IT professional to decode and apply. As such, buying and installing them into your network will do little for your venture. Outsourcing their installation and use to an IT company guarantees your network is well-maintained throughout.